Operations Manager - HavenWould you like a career in the Accommodation team, working for one of The Times Best Big Company in the UK?
My Role as Cleaning Manager - Operations is for all planning and preparation attributed to the day to day operations in the Accommodation Department. This includes running a consistently successful changeover day as well as ensuring the Support Team are trained and motivated to consistently deliver a quality service, whilst within budget using Plan, Do, Review methodology.
The Purpose of the role:
Support a team of 20- 250 team members, dependant of park.
Manage all costs, purchasing & budgets.
Demonstrate effective resource planning and frequent review.
Role Model effective leadership behaviours and our vision and values at all times.
Support the delivery of consistently clean and well maintained accommodation through effective planning and preparation for each changeover day.
Be an expert user of all IT systems and relentless in ensuring our processes are followed.
To support the delivery of the very best guest experience embracing a 'breath of fresh air' culture with the holiday maker sat the heart of everything we do.
Through exceptional standards aiming to exceed our guest expectations to create the very best impression of our park.
All our Team members enjoy a fast paced and high pressure environment, ensuring that our holiday homes are presented to the highest quality to create the 'home from home' experience our holiday makers have grown to expect.
The Benefits of working with us:
• Free use of many of the Park facilities and discounts off our food and retail outlets.
• Discounted Bourne Leisure holidays for you, your family and friends.
• Reward and recognition schemes including long service and team member of the month.
• Externally recognised qualifications to give you the opportunity to develop and progress.
Our guests and our team members are vitally important to us and we need to ensure we build effective relationships, through trust, always having an approachable, friendly and helpful attitude. This will ensure our guests feel reassured that we always have their interests at the heart of everything we do.
Lakeland Leisure Park
Moor Lane, Flookburgh, Cumbria LA11 7LT GBR
8 November 2019
31 January 2020