Head of Facilities

Role Purpose
Responsible for all site maintenance, facilities management and the Cleaning Operations. Working closely with all members of the Park Leadership Team, oversee all park infrastructure activity.  Ensure every department is well maintained, caravan siting and moves are conducted efficiently  and safely.   

Responsible for the core infrastructure of the Park ensuring business continuity. Ensuring compliance with all statutory and brand safety polices associated with Gas, Water, Electric, drainage, Caravan Siting.   

Responsible for managing a large team of cleaners, ensuring caravans and the park are clean in line with H&S and Cleanliness guidelines.

The Head of Facilities will lead a multi-disciplined team to create Park environment for our guests and Owners to enjoy.  

Key Responsibilities
Responsible for the presentation of all external areas of the Park 
Responsible for Park sustainability plan 
Responsible for maintenance across the Park, to include grounds, buildings, equipment  
Supports major capital development projects, working closely with the GM, Project Manager and contractors. 
Network and build relationships with local Parks, suppliers and contractors to leverage cost opportunity 
Responsible for the cleaning operation across park ensuring a high level of cleanliness standards  

Seeks out and acts upon regular guest feedback to build understanding and respond to guests needs  
Monitors advocacy and NPS reports, creates action plans to address opportunity areas for improvement 

Effectively manages team and individual performance ensuring all team have a PDP 
Builds management capability in team 
Identifying and develop future talent in department  
Ensure team have relevant qualification and complete training for their role 
Monitors team engagement and ENPS reports, creates action plans to address opportunity areas for improvement 

Monitors the P&L and takes action to deliver the contribution target and budgeted costs 
Actively manages the ordering and control of stock 
Ensures the department uses workforce tools to deliver wages in line with budget 
Requires High level of expertise in this area
Requires expert understanding of related legislation 

• Strong management and leadership skills to lead broad teams
• Confident decision maker
• Can exercise sound judgement and manage conflicting priorities when under pressure
• Have had previous responsibility for working with financial budgets
• Has previously managed a profit centre with both revenue and expenses

The benefits of working with us :

Join us for the summer, with the potential to become permanent at the end of the year, we also have many permanent roles on offer too.
Competitive rates of pay
Accommodation available in many of our parks if you don’t live locally
50% off food in our restaurants and take away every shift you work
Regular team incentives with great rewards
Opportunity to earn an attractive bonus when you refer a friend to join our great team 
Holidays Discounts of 20% for all of your family & friends in Haven, Butlins & Warner Hotels
20% off in our shops and venues
Free use of Pool, Gyms and many other Leisure facilities  
Funded qualification development opportunities from Level 2 to Masters Degrees for permanent team members
Access to the Employee Assistance Programme including support for your wellbeing and free access to advice and expertise on financial and legal matters etc
Fantastic discounts when making purchases from most major retailors and hundreds of discounts on everyday purchases
Team Member of the Month Awards
Instant Recognition schemes with great rewards through our busiest times
Long Service awards for permanent team members


Safeguarding is one of our business priorities.  Our teams are committed to providing a safe and secure environment and promoting the welfare of children and young or vulnerable adults.


Riviere Sands Holiday Park


Riviere Towans, Hayle, Cornwall TR27 5AX GBR



Employment Status


Employment Type


Effective Date

11 January 2022

Expiration Date

25 January 2022