Accommodation Support Team Member (Porter)
Would you like a career working for one of The Times Best Big Company in the UK?
We are Haven, part of the Bourne Leisure Group and we welcome over 600,000 families to our unique UK based Holiday Parks each year. We keep our guests at the heart of everything we do and operate within a Breath of Fresh Air Culture.
Safeguarding is one of our business priorities. Our teams are committed to providing a safe and secure environment and promoting the welfare of children and young or vulnerable adults.
As an Accommodation Support Team Member, you will be multi skilled and responsible for ensuring the Cleaning Team can effectively deliver on their role. You will have some specific key tasks including (but not limited to) Linen (packing, collecting, delivery and counting), carpet and upholstery cleaning, internal washing (cloths, pillows, curtains, duvets etc), management of hire goods and management of all aspects of inventory (delivery, stock control etc.).
To give our guests a great time with memories that last a lifetime.
Responsibilities and Duties:
• Exceed our guests’ expectations and assist in delivering year on year quality improvement
• Support Team Members in the delivery of consistently clean and well-maintained accommodation through effective planning and preparation for each guest arrival day
• Relentless in delivering and supporting a high-quality accommodation experience for all our guests by following all Company procedures
• Role Model positive behaviours and our vision and values
• Exceptional organisational skills to processes and effectively manage the workload
• Manage and control the stock of inventory including routine audits
• Previous experience of working within a large team an advantage
• The ability to work at pace and under pressure whilst remaining organised
• A strong team player that has the desire to see the department succeed
• Driver - desirable
The Benefits of working with us:
Join us for the summer, with the potential to become
permanent at the end of the year, we also have many permanent roles on
Competitive rates of pay
Accommodation available in many of our parks if you don’t live locally
50% off food in our restaurants and take away every shift you work
Regular team incentives with great rewards
Opportunity to earn an attractive bonus when you refer a friend to join our great team
Holidays Discounts of 20% for all of your family & friends in Haven, Butlins & Warner Hotels
20% off in our shops and venues
Free use of Pool, Gyms and many other Leisure facilities
Funded qualification development opportunities from Level 2 to Masters Degrees for permanent team members
Access to the Employee Assistance Programme including support for your wellbeing and free access to advice and expertise on financial and legal matters etc
Fantastic discounts when making purchases from most major retailors and hundreds of discounts on everyday purchases
Team Member of the Month Awards
Instant Recognition schemes with great rewards through our busiest times
Long Service awards for permanent team members
Unwavering focus on cleanliness and our reassurance to you
The safety of our team has always been our number one priority and now more than ever, we will raise our standards and expectations even higher. We have been working tirelessly since the start of the Coronavirus pandemic to find ways of being able to re-open our business by adapting how we operate, ensuring we continue to give our guests a great time with memories that last a lifetime, in a world of social distancing and an unwavering focus on cleanliness.
We have created a six-part plan, designed to ensure we create an environment where our team feel safe working and our owners and holiday makers can relax and enjoy their freedom by the coast break. Our team plans focus on additional training, health & well-being, hygiene, PPE and break-out areas. Team well-being is a critical area we have focussed on, ensuring our teams are working in a Safe Haven.
Cala Gran Holiday Park
Fleetwood Road, Fleetwood, Lancashire FY7 8JY GBR
6 January 2022
28 February 2022