Haven Accomodation Coach - Seashore

Would you like a career working for one of The Times Best Big Company in the UK?

Company Overview:
We are Haven, part of the Bourne Leisure Group and we welcome over 600,000 families to our unique UK based Holiday Parks each year. We keep our guests at the heart of everything we do and operate within a Breath of Fresh Air Culture. 

Safeguarding is one of our business priorities.  Our teams are committed to providing a safe and secure environment and promoting the welfare of children and young or vulnerable adults.

Role Overview:
As an Accommodation Coach you have the responsibility to motivate, review and mentor your Cleaning Team. You are accountable for the career journey and development from New Starter to Expert Cleaner by ensuring exceptional quality, as judged by our guests, is at an optimum level at all times

Our Mission:
To give our guests a great time with memories that last a lifetime.

Responsibilities and Duties:

• Lead a team of 5-10 team members, dependent of park
• Support our Cleaning Team to consistently deliver clean and well-maintained accommodation 
• Exceed our guests’ expectations and assist in delivering year on year quality improvement
• Support the Accommodation leadership team with the wider team
• Role model effective coaching and leadership skills and demonstrate our vision and values
• Go the extra mile to create a clean, bright, safe and secure environment
• Communicate effectively to all team members
• Be an advocate for working within a high performing team
• Celebrate individual and team success

Qualifications/Experience/Training:

• Previous experience of working in a large team an advantage
• The ability to work at pace and under pressure whilst leading a team
• Demonstrates the ability to train, appraise and development team
• A resilient coach and leader who can develop a team with confidence 
• Computer Literate - desirable


The Benefits of working with us:

Join us for the summer, with the potential to become permanent at the end of the year, we also have many permanent roles on offer too.
Competitive rates of pay
Accommodation available in many of our parks if you don’t live locally
50% off food in our restaurants and take away every shift you work
Regular team incentives with great rewards
Opportunity to earn an attractive bonus when you refer a friend to join our great team 
Holidays Discounts of 20% for all of your family & friends in Haven, Butlins & Warner Hotels
20% off in our shops and venues
Free use of Pool, Gyms and many other Leisure facilities  
Funded qualification development opportunities from Level 2 to Masters Degrees for permanent team members
Access to the Employee Assistance Programme including support for your wellbeing and free access to advice and expertise on financial and legal matters etc
Fantastic discounts when making purchases from most major retailors and hundreds of discounts on everyday purchases
Team Member of the Month Awards
Instant Recognition schemes with great rewards through our busiest times
Long Service awards for permanent team members

Our guests and our team members are vitally important to us and we need to ensure we build effective relationships, through trust, always having an approachable, friendly and helpful attitude. This will ensure our guests feel reassured that we always have their interests at the heart of everything we do.

Location

Seashore Holiday Park

Address

North Denes, Great Yarmouth, Norfolk NR30 4HG GBR

Division

Haven

Employment Status

Full-time

Employment Type

Seasonal

Effective Date

1 June 2021

Expiration Date

15 June 2021