Head of Facilities
Responsible for all site maintenance, facilities management and the Cleaning Operations. Working closely with all members of the Park Leadership Team, oversee all park infrastructure activity. Ensure every department is well maintained, caravan siting and moves are conducted efficiently and safely.
Responsible for the core infrastructure of the Park ensuring business continuity. Ensuring compliance with all statutory and brand safety polices associated with Gas, Water, Electric, drainage, Caravan Siting.
Responsible for managing a large team of cleaners, ensuring caravans and the park are clean in line with H&S and Cleanliness guidelines.
The Head of Facilities will lead a multi-disciplined team to create Park environment for our guests and Owners to enjoy.
Responsible for the presentation of all external areas of the Park
Responsible for Park sustainability plan
Responsible for maintenance across the Park, to include grounds, buildings, equipment
Supports major capital development projects, working closely with the GM, Project Manager and contractors.
Network and build relationships with local Parks, suppliers and contractors to leverage cost opportunity
Responsible for the cleaning operation across park ensuring a high level of cleanliness standards
Seeks out and acts upon regular guest feedback to build understanding and respond to guests needs
Monitors advocacy and NPS reports, creates action plans to address opportunity areas for improvement
Effectively manages team and individual performance ensuring all team have a PDP
Builds management capability in team
Identifying and develop future talent in department
Ensure team have relevant qualification and complete training for their role
Monitors team engagement and ENPS reports, creates action plans to address opportunity areas for improvement
Monitors the P&L and takes action to deliver the contribution target and budgeted costs
Actively manages the ordering and control of stock
Ensures the department uses workforce tools to deliver wages in line with budget
Requires High level of expertise in this area
Requires expert understanding of related legislation
• Strong management and leadership skills to lead broad teams
• Confident decision maker
• Can exercise sound judgement and manage conflicting priorities when under pressure
• Have had previous responsibility for working with financial budgets
• Has previously managed a profit centre with both revenue and expenses
Thornwick Bay Holiday Village
North Marine Road, Flamborough, East Yorkshire YO15 1AU GBR
27 March 2021
10 April 2021